Política de privacidad

On this page, we explain, clearly and directly, what data we collect, what we use it for, and what rights you have as a user.
1. Data we collect
● Contact data (name, email, phone).
● Shipping data (address, postal code, city).
● Order information (products, payment methods).
● Basic technical data (IP, browser, website interaction).
2. What we use this information for
We use the information only to:
● Manage orders and shipments.
● Contact you if there are incidents.
● Improve the shopping experience.
● Send communications about your order.
● Send content or promotions only if you have authorized it.
3. With whom we share your data
Only with services that are necessary to operate the store:
● Logistics and courier.
● Payment gateways.
● Web analytics and security systems.
We never sell or transfer your data to third parties unrelated to the business.
4. User rights
You can request at any time:
● Access to your data.
● Rectification or modification.
● Total deletion.
● Limitation of use.
● Opposition to processing.
Write to us at: pedro16shopify@gmail.com
5. Retention
We store your data only for the time necessary to manage orders, resolve incidents,
and comply with basic legal obligations.
6. Commitment
We are committed to protecting your information with updated security protocols and
to processing only what is necessary for your order to arrive correctly.
Terms and Conditions
These conditions regulate the use of the website and the purchase of products offered.
1. Use of the site
● You agree to use the website lawfully and respectfully.
● We may update prices, conditions, or products when necessary.
2. Purchase process
● Select product
● Fill in your details
● Confirm the order
● Receive confirmation email or SMS
If the order is cash on delivery (COD), no online payment is made; payment is made upon delivery.
3. Prices
Prices include applicable taxes.
Shipping costs will be shown before completing the order.
4. Availability
If a product runs out, we will notify you and offer an alternative or refund.
5. Customer responsibility
● Provide correct data
● Be present at delivery (for COD)
● Check product upon receipt
6. Legislation
The relationship is governed by the laws in force in the country from which the store operates.
Shipping Policy
1. Deadlines
● National shipments: [1-2 business days]
● International shipments (if applicable): [X–X days]
Deadlines may vary during campaigns or holidays.
2. Costs
● Standard shipping: [€____]
● Express shipping: [€____]
● Free shipping from [€____]
3. Address changes
If the order has already been dispatched, we cannot modify the address.
The cost of reshipment is borne by us.
4. Cash on delivery shipments
● The delivery person delivers → collection → confirmation.
● If the customer rejects the order, it will be considered a breach of conditions.
Returns and Refunds
1. Period
You have 14 calendar days from receipt to request a return.
2. Conditions
The product must be:
● Unused
● In its original packaging
● With all its accessories
3. How to request a return
Write to: pedro16shopify@gmail.com
Include:
● Name
● Order number
● Reason for return
We will reply within 24–72 hours.
4. Return cost
The customer assumes the shipping costs, except if:
● The item is defective
● The product does not match
5. Refunds
They will be processed within 3–14 days after receiving the product.
If the order was cash on delivery, we will ask for your account number to process the
refund.
Legal Notice
As established by current regulations, it is informed that the person responsible for this website
is:
● Owner: Pedro Sánchez Cerezuela
● Address: C/Madroño n5
● Email: pedro16shopify@gmail.com

Purpose of the site
The purpose of the website is to offer products and manage online sales.
Intellectual property
All content (images, texts, and design) is protected by copyright.
Responsibility
We are not responsible for temporary service interruptions or external links
that we do not control.
Use of the site
Access and use of this website implies acceptance of these conditions.